ONLINE PRIVACY POLICY & SMS TERMS AGREEMENT

Last Updated: February 26, 2026

Cardinal Auto Pros (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard, and disclose information obtained from users who visit our website or engage with our services, including SMS communications.

By using our website or opting into our messaging services, you agree to the terms outlined in this Policy. If you do not agree, please do not use our services.

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

We may collect:

• Name
• Phone number
• Email address
• Service address
• Vehicle details
• Payment information (when applicable)
   

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and interaction data
   

We use collected information to:

• Provide, schedule, and manage service 
• Send appointment confirmations and service update 
• Respond to customer inquiries
• Send important account notifications
• Improve business operations and customer experience 
• Send marketing messages only when consent is explicitly provided
   

By providing your phone number through our website, forms, or in-person interactions, you expressly consent to receive SMS messages from Cardinal Auto Pros.

Consent must be:

• Voluntary (not required for purchase 
• Specific to messaging 
• Documented and retained internally
   

We do not send unsolicited messages.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Cardinal Auto Pros, from 614-682-4131 regarding account notification, informational, and marketing (after opting in). Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 614-682-4131 or contact@cardinalautopros.com. Mobile opt-in information is never shared with third parties.

Message frequency varies based on customer interaction, appointments, and service activity.

You may opt out of SMS communications at any time by replying:

• STOP – to unsubscribe 
• HELP – for assistance
   

Once you opt out, you will no longer receive SMS messages unless you re-subscribe.

Opt-out requests are processed immediately.

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes under any circumstances.

We only send messages related to:

• Appointment confirmations and reminder 
• Service update 
• Customer support communication
• Follow-ups and feedback requests
• Promotional offers (only with consent) 

We do not send:

• Cold or unsolicited messages
• Purchased lead outreach 
• Misleading or deceptive content
   

We implement appropriate administrative, technical, and physical safeguards to protect your information.

While we take reasonable steps to secure your data, no system is completely secure.

We retain personal data only as long as necessary to:

• Fulfill service obligations
• Maintain business records
• Comply with legal requirements
   

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

You may request to:

• Access your personal data 
• Correct inaccurate data
• Delete your data (where legally permitted) 
• Opt out of communications
   

Requests can be made using the contact information below.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

By using our website and services, you agree to this Privacy Policy and Messaging Terms.

Cardinal Auto Pros LLC
3737 Easton Market
Columbus, OH 43219
United States (mail only)

 📞 (614) 682-4131
📧 contact@cardinalautopros.com
🌐 https://www.cardinalautopros.com