Frequently Asked Questions

Please ensure your vehicle is free of major clutter and that the keys are available so the vehicle can be moved and run if required during service. Vehicles with excessive clutter that interferes with the service may be subject to a $25 inconvenience fee.

 Yes. Mobile service is $15 within a 20-mile radius. Locations beyond 20 miles will incur an additional $0.75 per mile travel fee. 

 No. At this time, Cardinal Auto Pros operates exclusively as a mobile detailing service. We travel to your location within our service area—please contact us to confirm availability at your address.

 Yes. We do service apartments; however, some services may be modified or limited based on on-site conditions and access availability.

 We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as Apple Pay and Google Pay.

 Yes. Services can be performed in light rain; however, exterior services may be canceled or rescheduled depending on weather conditions.

 Additional fees may apply for excessive pet hair, heavy soiling, biohazards, excessive clutter, or other conditions that require extra time, labor, or materials. Any applicable fees will be communicated prior to or at the time of service whenever possible. 

  We primarily service Central Ohio. Full service is available throughout Franklin County. Limited service availability extends to Delaware, Licking, Fairfield, Madison, Pickaway, Union, Morrow, and Knox counties. Availability is based on distance, scheduling, and service type, and areas outside Franklin County may be subject to travel limitations or additional fees.

 Most surfaces will be dry upon completion. We make every effort to dry seats as thoroughly as possible; however, some areas such as carpets, seats, or hard-to-reach areas may retain slight moisture and will continue to air-dry after service. When needed, a protective seat cover will be left in place after service.

We typically use on-site water and a standard power outlet when available. For locations without access, we can use a generator or utilize alternative washing methods. If you have any questions about setup, just let us know — we’re flexible and accommodating

 Yes. We use coating-safe, wrap-safe, pH-balanced products along with non-abrasive tools to protect high-end finishes, soft-touch interiors, and sensitive surfaces. Collector cars, exotics, and show vehicles receive extra attention to ensure every surface is carefully preserved.

 Yes. We provide custom maintenance plans to keep your vehicle looking its best year-round. Plans include discounted pricing and priority scheduling for your convenience.

 Most details take between 1 and 4 hours, depending on the package and vehicle condition. Deep interior details may require additional time to ensure the highest level of quality.